Frequently Asked Questions
Discover the Path to Joining ACEN
Welcome to the ACEN Membership FAQ section. Here, you’ll find answers to common questions about how to apply for membership, manage your membership category, and understand the benefits and responsibilities that come with being a part of our network. Whether you’re considering becoming a Friend of ACEN, a Chapter Member, or exploring other membership categories, this guide will help you navigate the process and make the most of your membership experience.
You complete and submit the Application Form. This will be reviewed by the Membership Committee at their next monthly meeting. Once your application has been approved you will be sent details of fees and payment options. Your membership will be activated when you have paid the relevant fees.
Anyone applying to be a Friend of ACEN will be approved immediately, and their contact details will be added to the ACEN mailing list so that they can receive the short version of our newsletter and other communications of our activities.
Applications for other individual membership categories will be considered at a monthly meeting of the ACEN Membership Committee which is made up of approved members who have volunteered their time to ensure we attract passionate quality CE practitioners and future visionaries alike.
Our target is to respond to your application in 30-60 days depending on the timing of Membership Committee meetings. When your application has been approved you will be sent a link to the payment pages of the ACEN website. Once you are a member you will be able to update your information through the website portal.
If you are interested to become an organisational member, please fill in the application form. Once the information has been received we are going to set up a meeting with you to ensure that we fully understand both the expectation that you have from the membership and the value that your organisation can add to our wider knowledge network.
Please contact us if you want to change your membership category.
The Membership Committee is currently made up of the Operational Team, ACEN Members and volunteer members who have been approved by the executive.
ACEN has been created by a few passionate individuals putting in a lot of hard work and countless hours of volunteering time to build the network since 2016. The membership fee has been put in place to professionalise the network and to enable ACEN to cover some of the operational costs. We are committed to make Circular Economy related basic knowledge and information freely accessible to the continent and through your support we are able continue to drive our mission.
A number of options are available, including direct debit transfers. You will be notified of these options and guidance will be given once your application has been approved.
Membership are on an annual basis. The annual renewal subscription date is the 1st of March. Should you join after August a pro-rata rate will be charged to February.
Payments for membership fees will be paid into the ACEN bank account at the First National Bank in South Africa. This bank will only accept payments in South African Rand (ZAR). If your bank or credit card provider or PayPal do not allow payments in ZAR, please pay the US$ (USD) noted on the Membership Category page and it will be converted into ZAR through the international banking system.
We hope that you never cancel your membership. Every membership is valid for 12 months. Please reach out to us first ([email protected]) and share the reasons for your consideration to cancel- we will do our utmost best to address any of your grievances. If you still decide to cancel your membership, please send an email to [email protected] so we won’t send you a reminder email to renew your membership.
Membership Payments
Once your application for membership has been approved, we will notify you of our decision and provide you with details of options to pay any fees due. If you have been approved an invoice will be issued to you. There are two options for payment available: Electronic Bank Transfer (EFT) to our ZAR, USD and EUR account and PayPal account. If you want to make use of PayPal, please send us an email ([email protected]) requesting a PayPal link.
Please contact us at [email protected] if you are having trouble making your payment.